Last updated: 2025
At Cleanerhouseia, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our 3D modeling courses and services.
When you interact with our services, we may collect the following personal information:
• Contact Details: Name, email address, phone number, postal address
• Account Information: Username, password, profile preferences
• Payment Information: Billing address, payment method details (processed securely through third-party providers)
• Communication Data: Messages, enquiries, feedback you send to us
• Course Progress: Lesson completion, quiz results, project submissions
We automatically collect certain information when you visit our website:
• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on pages, navigation patterns
• Location Data: General geographic location based on IP address
• Cookie Data: Information collected through cookies (see our Cookies Policy)
We use your personal information for the following purposes related to our 3D modeling courses:
• Course Delivery: Provide access to course materials, track progress, issue certificates
• Communication: Send important updates, respond to enquiries, provide customer support
• Payment Processing: Handle transactions, maintain billing records
• Service Improvement: Analyze usage patterns to enhance our courses and platform
• Marketing: Send promotional materials about new courses (with your consent)
• Legal Compliance: Meet legal obligations and protect our rights
Under the General Data Protection Regulation (GDPR), we process your data based on:
• Contract Performance: Processing necessary to provide our 3D modeling courses
• Consent: Where you have given explicit permission (e.g., marketing emails)
• Legitimate Interests: For business operations, fraud prevention, and service improvement
• Legal Obligation: Where required by law (e.g., tax records)
We do not sell your personal information. We may share your data with:
• Service Providers: Payment processors, email services, hosting providers who help deliver our courses
• Professional Advisors: Lawyers, accountants, auditors when necessary
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
All third parties are required to maintain the confidentiality and security of your information.
We implement appropriate technical and organizational measures to protect your personal information:
• Secure HTTPS encryption for all data transmission
• Regular security assessments and updates
• Access controls limiting who can view your data
• Secure backup systems and disaster recovery procedures
• Employee training on data protection and privacy
While we strive to protect your information, no internet transmission is completely secure. You are responsible for keeping your password confidential.
We retain your personal information only as long as necessary:
• Course Data: Retained for the duration of your access plus 6 years for educational records
• Payment Records: Kept for 7 years to comply with tax regulations
• Marketing Data: Until you unsubscribe or request deletion
• Account Data: Deleted within 30 days of account closure (unless required by law)
You have the following rights regarding your personal information:
• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your data (subject to legal obligations)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing or optional processing
To exercise any of these rights, please contact us using the details below. We will respond within 30 days.
Our 3D modeling courses are designed for individuals aged 16 and over. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us immediately, and we will delete it.
Your information may be transferred to and stored on servers located outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions recognizing equivalent data protection
• Privacy Shield certification (where applicable)
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or through a prominent notice on our website. The date at the top of this policy indicates when it was last revised.
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@cleanerhouseia.world
Phone: +1 (407) 555-8327
Address: 1850 Lakeview Drive, Orlando, FL 32801
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal information appropriately:
ICO Website: www.ico.org.uk
ICO Helpline: 0303 123 1113